Development and testing of a 25-item patient satisfaction scale for Black South African diabetic outpatients
نویسندگان
چکیده
منابع مشابه
Development and testing of a 25-item patient satisfaction scale for black South African diabetic outpatients.
Although there is general agreement that patient satisfaction is an integral component of service quality, there is a paucity of South African research on reliable and valid satisfaction measures and the effects of health status on satisfaction. A 25-item patient satisfaction scale was developed and tested for evaluating the quality of health care for black diabetic outpatients. It was hypothes...
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ژورنال
عنوان ژورنال: Curationis
سال: 2002
ISSN: 2223-6279,0379-8577
DOI: 10.4102/curationis.v25i3.789